These Terms of Service (“Terms”) govern your use of the products and services provided by Trek Automation Company, (“Company,” “we,” or “us”). By accessing or using our products and services, you agree to be bound by these Terms. Please read them carefully before proceeding.
- Acceptance of Terms
By using our products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use our products and services. - Description of Products and Services
Our Company offers automation services, training and support and data migration, (“Product/Service”). The details of the Product/Service, including features, pricing, and other relevant information, are provided on our website or in our documentation. We do not store your data or use it for unintended purposes. - Payment and Refund Policy
a. Payment: You agree to pay the specified fees for the Product/Service as outlined on our website or as otherwise communicated to you. Payment methods and billing cycles will be determined by us. You are responsible for providing accurate and complete payment information.
b. No Refunds: Once the payment/purchase has been completed for the Product/Service or 30 days have elapsed from the date of purchase, no refunds will be granted. We reserve the right to refuse refunds for any reason, except where required by applicable law.
c. Chargebacks: In the event of a chargeback or payment dispute initiated by you, we reserve the right to suspend or terminate your access to the Product/Service until the matter is resolved. You agree to reimburse us for any chargeback fees or costs incurred.
d. We will only refund your payment if we fail to provide your completed order within 60 days. - Intellectual Property
a. Ownership: All intellectual property rights in the Product/Service, including but not limited to copyrights, trademarks, and trade secrets, belong to the Company. You acknowledge that you do not acquire any ownership rights by using our Product/Service.
b. Usage Restrictions: You agree not to modify, reproduce, distribute, sell, or create derivative works based on our Product/Service without our explicit written permission. c. The Services and related content, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Trek Automation Company, its licensors or other providers of such material and are protected intellectual property or proprietary rights laws. These Terms of Use permit you to use the services for your personal, non-commercial use only.. Trek Automation Company may revoke your purchased items/services at any time at its sole discretion. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Services. Trek Automation Company name, Trek Automation Company logo and all related names, logos, product and service names, designs and slogans are property of Trek Automation Company. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs and slogans on this Service are the trademarks of their respective owners. You must not delete or alter any copyright, trademark or other proprietary rights notices from any materials on the Site. Any use of the Site not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws. - Unauthorized Reproduction of Automated Emails: The content and design of our automated emails are proprietary and confidential. Users are strictly prohibited from cloning, reproducing, or transferring these automated emails to any other agency, organization, or individual without prior written consent from our company. Any unauthorized duplication or distribution of our automated emails will be considered a breach of our terms and may result in legal action and termination of services. We reserve the right to enforce this restriction and protect our intellectual property rights.
- User Responsibilities
a. Accurate Information: You must provide accurate and complete information when using our Product/Service, including during the registration or purchase process.
b. Compliance with Laws: You agree to comply with all applicable laws and regulations while using our Product/Service.
c. Prohibited Activities: You shall not engage in any activity that may harm our systems, other users, or our reputation. This includes but is not limited to hacking, spamming, distributing malware, or any other illegal or unauthorized activity.
d.The user will make third party connections, ownership, C-Level executives, Farmers New World Life Insurance Company, etc notice that they are using the services of Trek Automation Company, which also requires login of your AgencyZoom account and Farmers third party applications to only extract necessary data if needed. We do not store your data or use it for unintended purposes. - Limitation of Liability
a. No Warranty: Our Product/Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. We do not warrant that the Product/Service will meet your specific requirements or be error-free, secure, or uninterrupted.
b. Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use our Product/Service at any time.
c. Indemnification: You agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, liabilities, or expenses arising out of your use of the Product/Service or any violation of these Terms. - Termination
We reserve the right to suspend or terminate your access to the Product/Service at any time, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. - Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the state where the company is held. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of a court in Texas. - Modifications
a. We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. It is your responsibility to review the Terms periodically. Your continued use of our Product/Service after any modifications indicate your acceptance of the updated Terms.
b. We do not guarantee any results in customer churn, retention or satisfaction due to external factors such as client communication and how the behavior is performed outside of our automation sequences, changes to our automation templates, etc. - Entire Agreement
These Terms constitute the entire agreement between you and the Company, superseding any prior agreements or communications, whether oral or written, relating to the subject matter herein.
If you have any questions or concerns about these Terms, please contact us at trekautomation@gmail.com
Effective Date: July 7, 2023.